Kufor neprišiel na pás — stres je normálny, ale na letisku potrebuješ jasné vety, nie dlhý príbeh. Tento článok pokrýva jazyk pri hlásení strateného alebo oneskoreného batožiny. Neobsahuje právne rady o kompenzácii — tie nájdeš v podmienkach leteckej spoločnosti.
Sprievodca: Angličtina na dovolenku. Check-in pred letom: Check-in po anglicky.
Kde ísť
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- Where is the lost baggage office?
- Where can I report missing luggage?
- I need to file a report for lost baggage.
Hľadaj cedule: Lost & Found, Baggage Service, Missing Luggage.
Hlavná veta — čo sa stalo
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- My luggage didn't arrive.
- My suitcase is missing.
- I can't find my bag on the carousel.
- Only one of my bags arrived — the other is missing.
Maj pripravené:
- boarding pass alebo letenku;
- baggage tag (nálepka z kufra);
- pas.
Popis batožiny
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Základný popis
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- It's a large / medium / small [farba] suitcase.
- It's a black hard-shell suitcase.
- It's a soft bag with wheels.
- The brand is [značka].
Rozpoznávacie znaky
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- It has a red ribbon on the handle.
- There's a sticker from [krajina / mesto].
- My name is on the luggage tag.
Obsah (ak sa pýtajú)
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- Mostly clothes and personal items.
- There is nothing valuable or fragile inside.
Čo sa opýtať na ďalší postup
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- What happens next?
- How will you contact me?
- Do you have a reference number for my report?
- When can I expect an update?
- Will the bag be delivered to my hotel?
Oneskenená batožina (nie stratená navždy)
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- I think my bag is delayed, not lost.
- The flight arrived but my luggage didn't.
- Could you check if it's on the next flight?
Keď nerozumieš formuláru alebo pokynom
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- Could you explain this form to me?
- Could you speak more slowly, please?
- Sorry, I don't understand — could you repeat that?
Viac: Keď nerozumiem po anglicky.
Tip na prípravu
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Pred cestou si odfoť kufor zvonku a ulož si fotku. Pri hlásení pomôže ukázať: It looks like this. A nauč sa jednu vetu: My luggage didn't arrive — here is my baggage tag.